QUALITY POLICY
QUALITY IS OUR BEST GUARANTEE
Quality is essential in a competitive environment. We not only have to do more, we have to do better; we not only have to be bigger, but fundamentally we have to be better.
We have to achieve customer satisfaction by offering quality products and services, in accordance with the expectations of our market. Our customers are the ones who allow and will allow us to continue. We owe them our company and our jobs. They are our reason for quality.
To satisfy the expectations and needs of our customers, PLASTICOS DE MOLINA, S.L., supports its Quality Policy in the following fundamental concepts:
- To manufacture plastic containers and packaging capable of meeting the needs of the most demanding markets and customers.
- To have rational, economical, safe and adequate human and material resources for manufacturing.
- To monitor compliance with legal and regulatory requirements that affect its activity.
- Ensure the adequacy of human resources, methods and equipment used for verifications.
- To create a culture within the organization that allows us to anticipate the needs of our customers, assuming the satisfaction of their expectations as our main objective.
- To have mechanisms defined within the organization to establish and achieve quality objectives.
- Involve all members of the organization in the development and continuous improvement of the Quality System of PLASTICOS DE MOLINA, SL.
- Maintain and expand the training of all its personnel.
- To enhance communication among the members of the organization, at all levels, as well as the existing communication channels with its customers in order to know their level of satisfaction and anticipate their needs.
INNOVATION
Our customers’ habits vary and our response must be adaptation and innovation. This means constantly improving our products and implementing new processes and technologies that enable us to produce more and better at lower cost.
TRAINING OF THE HUMAN TEAM
The human team of PLÁSTICOS DE MOLINA, S.L., is its main source of wealth. This requires continuous communication and growth in their professionalism through the improvement of their training and competencies, in order to obtain excellent performance.
COMMUNICATION
Communication is the main element of participation and integration. No one can join a project that he or she does not know enough about.
The work team at PLÁSTICOS DE MOLINA, S.L. is formed by a group of highly qualified professionals, who participate in all the production and innovation processes, being communication and teamwork their main objective.
COMMITMENT AND PARTICIPATION
This quality policy must be understood, implemented and kept up to date at all levels of the organization, and has the full commitment and support of the Management of PLASTICOS DE MOLINA, S.L., who establishes it for the achievement of the following invariable objectives:
- Maintain an ideal level of quality.
- To enhance the quality image of the products manufactured.
- Avoid economic damage and market losses due to the manufacture of defective products.